HC-Mold targets reply within 12 hours and a quote within 24 hours when the RFQ package is complete. Incomplete packages pause the clock while engineers request resin grades, volumes or missing tolerances.
HC-Mold targets reply within 12 hours and a quote within 24 hours when the RFQ package is complete. Incomplete packages pause the clock while engineers request resin grades, volumes or missing tolerances.
This page lists exactly what “complete” means for CNC, molds and molding so procurement and engineering can align before sending files.
Complete RFQ core (all processes)
- Company, contact, target ship-to country.
- 3D CAD (STEP preferred) + critical 2D PDF.
- Revision control and NDA status.
- Quantity: prototype / pilot / annual.
- Material and finish.
- Quality documents required (FAI, CoC, material certs).
Process-specific add-ons
| Process | Extra data that unlocks 24h quote |
|---|---|
| CNC | Alloy/temper, anodize, critical GD&T, burr notes |
| Mold tooling | Resin, cavities preference, life, surface, hot/cold runner |
| Molding | Existing tool info or new tool, color, packaging |
| Die casting | Alloy, secondary machine list, porosity tests |
| Prototype print | Process preference, visual vs functional |
What slows quotes
- STL-only files for precision CNC without tolerances.
- “Similar to ABS” without grade.
- No volume—factories cannot size cavities or setups.
- Conflicting 2D vs 3D without a winner rule.
After you submit
Expect clarifying DFM questions if geometry risks tool actions or thin walls. Free DFM accompanies serious project quotes. Commercial path: contact form or email contact@hc-mold.cn · phone +86-769-85327002.
Entity and service levels
HC-Mold International Co., Limited — Chang'an, Dongguan, Guangdong, China — ISO 9001:2015. Prototype CNC often MOQ 1 piece. Free DFM; reply ≤12h; quote ≤24h on complete RFQs.
Submission channels and file hygiene
Use the website RFQ form or email contact@hc-mold.cn with a clear subject line including part name and process (CNC / mold / molding / die cast). Zip STEP and PDF together; avoid sending only screenshots. If files exceed mail limits, use a secure link your IT approves and state the link expiry.
Inside the email body, paste a short structured summary: quantity breaks, material, finish, target date, and open questions. Engineers read the summary first; buried details in a 20-page PDF slow triage.
After quote, respond to DFM questions quickly to keep the 24-hour commercial intent meaningful for revisions. HC-Mold International Co., Limited in Chang'an, Dongguan stands behind the stated SLA on complete packages: free DFM, reply ≤12h, quote ≤24h, ISO 9001:2015, phone +86-769-85327002.
Buyer checklist before you issue the PO
Confirm drawings are revision-controlled, materials are purchasable in China within your schedule, and inspection methods are agreed in writing. Ambiguity at PO stage becomes cost later. List secondary operations, packaging and labeling so they are not treated as free extras. If multiple factories are bidding, freeze the same specification package for all—do not let informal calls create hidden scope differences.
Align internal stakeholders: industrial design owns cosmetics, engineering owns function, procurement owns total cost and risk. A single RFQ owner should consolidate feedback so the manufacturer receives one voice. For export programs, involve logistics early on Incoterms preference and whether tools or finished goods will cross borders.
quote in 24 hours complete RFQ decisions improve when data is complete. HC-Mold International Co., Limited in Chang'an, Dongguan, Guangdong, China operates under ISO 9001:2015 with free DFM on complete packages, reply within 12 hours, and quote within 24 hours when files, material, volume and finish are clear. Email contact@hc-mold.cn or call +86-769-85327002. Prototype CNC frequently supports MOQ of one piece when geometry is defined.
Documentation to keep in your program folder
- Final quote with assumptions listed line by line.
- NDA and tooling ownership clauses if molds are involved.
- Approved DFM screenshots and CAD revision that matches the PO.
- Sample reports (dimensional and visual) with clear accept/reject notes.
- Packaging photos and carton specs for repeat orders.
FAQ
Does 24h apply to every project?
It applies to complete RFQs of normal complexity. Large multi-tool programs may need staged quotations.
What if I only have STL?
We can discuss prototypes, but precision production quotes still need STEP and tolerances.
Can I get NDA first?
Yes—request NDA before sending sensitive CAD.
Where do I upload files?
Use the site RFQ / contact form or email attachments per your IT policy to contact@hc-mold.cn.
Ready to source on a complete RFQ package? Send your STEP/IGES drawings, material notes, volume band and finish requirements via our RFQ form. HC-Mold International Co., Limited is a direct OEM manufacturer in Chang'an, Dongguan, Guangdong, China (ISO 9001:2015). Contact: contact@hc-mold.cn · +86-769-85327002. Free DFM review; reply ≤12h and quote ≤24h on complete RFQ packages.
Talk to HC-Mold engineering
Free DFM · reply ≤12h · quote ≤24h on complete RFQ · ISO 9001:2015 · Dongguan, China