Privacy Policy

Who we are

This website (www.hc-mold.cn) is operated by HC-Mold International Co., Limited, Dongguan, Guangdong, China (“HC-Mold”, “we”). For any privacy question or request, email contact@hc-mold.cn.

What we collect and why

Quote requests (RFQ form) and email

When you submit the RFQ form we receive the details you enter — name, email, company, phone, country, message, quantities — and any drawings or files you upload. When you email us we receive your message and contact details. We use this information only to answer your inquiry, prepare quotations and, if you become a customer, to carry out the order. The legal basis is taking steps at your request before entering into a contract and our legitimate interest in responding to business inquiries.

Form submissions and uploaded files are received and stored by our inquiry-management service provider on our behalf.

Analytics

We use Google Analytics 4 (Google Ireland Limited / Google LLC) to understand how visitors use the site, for example which pages are viewed and whether a quote request was sent. Google Analytics sets cookies on your device. For visitors in the European Economic Area, the United Kingdom and Switzerland these cookies are only set after you accept them in the cookie banner; you can change your choice at any time by clearing this site’s data in your browser, after which the banner is shown again. IP addresses are not logged or stored by Google Analytics 4.

Hosting and security

The site is delivered through Cloudflare, Inc., which processes technical data such as IP address and browser information to deliver pages and protect the site against abuse. Cloudflare Web Analytics provides aggregated, cookie-free visit statistics.

International transfers

HC-Mold is based in China, and our service providers may process data in other countries. Where data from the EEA, UK or Switzerland is transferred, we rely on the safeguards offered by those providers, such as Standard Contractual Clauses.

How long we keep data

Inquiry data is kept for as long as needed to handle the inquiry and any resulting business relationship, and to meet legal and accounting obligations. Analytics data is kept for the retention period configured in Google Analytics (14 months).

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal data, to object to or restrict its processing, to data portability, and to withdraw consent at any time. To exercise these rights, email contact@hc-mold.cn. You also have the right to complain to your local data protection authority.

Changes

We may update this policy; the date at the top shows the latest version.